COVID 19 - Gisborough Hall    

Feel Safe

Feel Safe Statement

‘Feel Safe’ Statement

All of us have been affected by the coronavirus (COVID-19) pandemic. As we work through this transitional period, we are very much looking forward to welcoming you to Gisborough Hall Hotel.

Our main priority is to keep you as safe as possible, therefore prior to re-opening we have introduced several changes which we would like to make you aware of. These changes have been made to protect both our guests and team members and will become apparent when we next have the pleasure of your company.

Prior to your stay
One of our team members will contact you prior to arrival to ensure we have full details of your arrival and requirements during your stay to ensure that contact time at reception on check in, is kept to an absolute minimum. 

Visiting Gisborough Hall
For your safety and to maintain social distancing, we ask that on arrival you first use the hand sanitation point, then proceed to reception to check in when safe to do so. Please do not arrive earlier than the stated arrival times as this may mean that you encounter other guests unnecessarily.

We have increased the frequency of cleaning thought out the building including making sure that key touch points are cleaned regularly using disinfectant products. You may notice more visible housekeeping cleaning tasks taking place.

Wherever possible we utilise environmentally friendly, single-use items during cleaning that will be disposed of safely after use in order to protect you from cross infection. 

Please be aware all staff are required to wear PPE, please do not be offended, this is to protect all parties. 

I can confirm that the laundering of bedding, towels and uniforms is a priority, I can assure you that all laundry is washed at 60oC.

During your Stay 
Please ensure you follow social distancing guidelines i.e. two metres from others, follow all hotel signage, and use sanitisation points at regular intervals (you will notice these around the hotel). 

Please do not be offended if asked to wait for service, this may be in order to ensure safe working practices are adhered to. 

Regarding payment transactions we will endeavour to ensure prepayments are taken where possible to reduce contact, where this is impractical, card payments are preferable.

All procedures have been implemented with your safety in mind. We will continue to take advice from the Government regarding safe working practices and this policy will be amended as necessary. 

Our Team
All our team here at Gisborough Hall have completed updated training, regarding their requirements following the COVID-19 pandemic and have strict guidelines they must adhere too.  

We understand the importance of hand hygiene and we will ensure that we wash our hands in accordance with NHS recommendations at regular intervals following strict protocols.

If any of our team feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into work following company policy and government guidelines.

Thank you for your understanding during these unprecedented times, we endeavour to make your stay as safe, comfortable and enjoyable whilst following government guidelines.

If you require any further clarification, please contact the hotel directly.

Book direct for the best deals

Book directly through our website and receive £10 credit to spend during your stay, when you book our 'best available rate'. Your £10 credit will be waiting for you at check in and can be redeemed against almost anything you choose during your stay with us. What about a pre dinner drink? Or perhaps you’d prefer to put it towards a pampering treat in our Revival Zone. The choice is yours.

Latest offer

Staycation...

Take a break this summer and enjoy days out, amazing walks and sunny skies.

Whether you’re looking to enjoy some time away to explore the great outdoors or if you’d prefer a relaxing break to recharge your batteries, Gisborough Hall is the perfect place for a break away this summertime.

Cosy up with us from £495 per room including dinner, bed and breakfast for a 3-night stay.

To book now please call 01287 611500 or e-mail welcome@gisborough-hall.com

 

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GISBOROUGH HALL

On the edge of the North York Moors, Gisborough Hall is a four star country house ‘home away from home’. For business, leisure, weddings and special occasions, discover our charming Victorian country house hotel where a warm welcome awaits you.

 

CONTACT US

Whitby Lane, Guisborough TS14 6PT Call us: 01287 611 500 Email us: welcome@gisborough-hall.com