A message from the General Manager, Kim Yardley - Gisborough Hall    

Somewhere you feel welcome

It’s a very exciting time for the team at Gisborough Hall because as of Friday 31st March we officially became a fully-independent hotel for the first time since we opened our doors.

This means, as a family-owned, luxury 4* hotel we can continue with our investment to continually bring you exceptional service and facilities.

What’s more we can now also share with you the results of a recent AA inspection which rates Gisborough Hall as one of the top destinations in the North East and North Yorkshire. Something we are very proud of.

Gisborough Hall has received its best inspection to date and has been awarded the AA’s four ‘Silver Star’ rating for our overall quality and two AA Rosettes for Head Chef, Jason Moore’s food. The silver stars mark Gisborough Hall out as being of superior quality and are one of the highest hotel accolades available in the UK.

The management team at Gisborough Hall took the decision to become fully-independent as we are also celebrating our fifteenth anniversary as a hotel and restaurant in April. Throughout the year, we’ll have a variety of offers and events for you to mark the occasion.

You’ll notice very little difference at Gisborough Hall itself- the ownership of the business and the hotel team will remain unchanged but we will no longer be a Macdonald Associate hotel and we can push ahead with exciting developments.

So, what next? A range of multi-million-pound investment plans are getting underway including a new in-house reservations team, the refurbishment of the meeting facilities and the appointment of a ‘welcome host’. In addition, over £30,000 has recently been invested in state-of-the-art technology, including a new website and customer Wi-Fi.

And, as announced at the end of 2016, work will get underway on a new spa this year which it’s hoped will be open by Christmas 2018.

I’m very proud to say that I’ve managed Gisborough Hall since it opened in 2002 and I have an incredibly loyal and experienced management team. The 13-strong senior management team has over 125 years of service between them at the hotel.

Since announcing our plans to become independent we have had an amazing response from guests and industry specialists alike. Visitors to Gisborough Hall will not see any initial difference at all as the team remains the same, as does our offering. However, our new independent status is allowing us to invest and develop as we see appropriate for both the local community and to encourage visitors to the region.

We’ve already invested heavily in better technology and those using our website will notice a massive difference. We now also have a full in-house reservations team. Obviously, the investment in a new spa is incredibly exciting and we’ll reveal more about that in the coming months.

Our recent AA inspection is a tremendous accolade for our team and we are looking forward to further building on this with our plans. We’ve been singled out amongst some of the very best in the UK’s burgeoning hospitality sector and intend to continually enhance what we offer all of our guests, old and new and whether joining us to eat and drink, enjoy the spa, for business or for a longer stay.

 

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GISBOROUGH HALL

 

On the edge of the North York Moors, Gisborough Hall is a four star country house ‘home away from home’. For business, leisure, weddings and special occasions, discover our charming Victorian country house hotel where a warm welcome awaits you.

 

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Whitby Lane, Guisborough TS14 6PT Call us: 01287 611 500 Email us: welcome@gisborough-hall.com

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